Gather Customer Case Study: Automating AR & Contract Renewals with Ari

Apr 25, 2025

A fast-growing startup with a tiny finance bench was drowning in manual collections, payment matching, and contract-renewal tracking.

“I was staring at 200 duplicate invoices and no collection plan. Less than a month later the backlog was gone—and nobody on the team had to touch a spreadsheet.”
Brian Dinh, People & Ops @ Gather


Task

Manual Effort (typical)

What Ari Did

Collections emails

~5.5 min each (survey of 8k employees) (Sign Builder)

Sent hundreds of polite dunning emails, perfectly timed.

Payment reconciliation

Finance teams spend 30 % of their time matching payments (Simplus)

Matched every payment to the right invoice in seconds.

Contract-renewal tracking

Avg. company takes 97 days to renew a contract (Procurement Tactics)

Flagged upcoming renewals, pre-built outreach, updated HubSpot.

CRM file attachments & updates

2-3 min each

Auto-attached receipts & invoices; sales always saw live data.

All from a single Slack thread—no new logins, no extra dashboards.


Time & Cost Savings (Why Gather Loves LedgerUp)

Hundreds of low-value tasks × minutes each = weeks of labor reclaimed

Workstream

Human Hours Avoided*

Dollar Equivalent*

Collections follow-ups

≈ 45-50 hr

$1.3-1.5 k

Payment matching & data entry

≈ 70-80 hr

$2.0-2.4 k

Renewal prep & tracking

≈ 30-40 hr

$0.8-1.1 k

CRM file uploads

≈ 10-12 hr

$0.3-0.4 k

Total in one month

155-180 hr

$4-5 k saved

*Hours × $28 blended AR-specialist rate.

Bottom line: LedgerUp delivered the output of a full-time coordinator at ~1/5 the cost—and did it in one quarter, not a year.


Business Impact (Why You’ll Love LedgerUp)

  1. Faster Cash, Happier CFO
    Automated reminders shaved days off payment cycles; Gather’s fractional CFO finally had real-time aging and revenue data.

  2. Go-to-Market Focus Restored
    The sales team spent zero time chasing invoices and 100 % of its energy on the 2.0 launch.

  3. “Silent Running” Operations
    “When the house is quiet, we know Ari’s working,” Brian says. Issues disappeared before anyone had to ask.

  4. Built-In Scale
    Whether Gather processes 50 invoices or 5,000 next year, Ari scales instantly—no extra headcount required.


Ready to Clear Your Backlog?


Gather turned months of unpaid invoices and messy data into a hands-off, always-accurate process in under 100 days. If your team is drowning in quote-to-cash busywork, let LedgerUp’s Ari do the heavy lifting—so you can get back to building the business.