Privacy Policy

1. What Information We Collect

1.1 Information You Provide

We collect information that you voluntarily provide when using our services, including:

• Name, email address, and contact details
• Company name and job title
• Payment and billing information
• Account preferences and settings
• Communications you send to us (e.g., support requests, feedback)

1.2 Information We Collect Automatically

When you access our platform, we may automatically collect:

• Usage data (pages visited, features used, session duration)
• Technical data (IP address, browser type, device information, operating system)
• Log data and analytics information
• Cookies and similar tracking technologies (see our Cookie Policy)

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and manage your account
• Communicate with you about updates, features, and support
• Ensure platform security and prevent fraud
• Comply with legal obligations and enforce our terms
• Analyze usage patterns to enhance the user experience

3. When and With Whom We Share Your Data

We may share your information in the following circumstances:

• Service Providers: Third-party vendors who assist us in operating our platform (e.g., hosting, payment processing, analytics)
• Legal Requirements: When required by law, regulation, or legal process
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you have given us explicit permission to share your data

We do not sell your personal information to third parties.

4. How We Protect Your Information

We implement industry-standard security measures to protect your data, including encryption in transit and at rest, access controls, regular security audits, and monitoring. We are SOC 2 Type II compliant and maintain rigorous security practices. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data
• Restriction: Request that we limit how we use your data
• Objection: Object to certain types of processing
• Withdraw Consent: Where processing is based on consent, you may withdraw it at any time

6. Exercising Your Rights

To exercise any of the rights described above, or if you have questions about our data practices, please contact us at hello@ledgerup.ai. We will respond to your request within 30 days, or as required by applicable law.

7. Changes to This Notice

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make material changes, we will notify you by updating the “Last Updated” date at the top of this page. We encourage you to review this policy periodically.